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OREF Subscriber Support

Our Customer Service Hours are Monday – Friday, 8am – 6pm

To see your current and past support tickets associated with your account, login and click My Request under your profile avatar in the link below.

For frequently asked questions and support please visit our Frequently Asked Questions:
Have troubles accessing your Forms Library? Visit our page on how to renew your OREF library access here:
To access your OREF account information follow the link here:
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Your request will be automatically forwarded to the right person to help.  Our goal is to answer all support requests within 4 business hours.

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Now available! Live chat is available during regular business hours. If we are unavailable to answer your chat request, please submit a ticket and we will get back to you.

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You can now submit and follow your request for support using Facebook messenger. We will reply to your question directly in messenger.

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Call and speak with a live person. If our dedicated support team is on a call or unavailable, our messaging service will notify the right member of our team to help you.

External Software Support

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